Business Information Systems is an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement

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Customer Support Specialist
Job Code:2021-OPER-017
Job Category:Operations
Job Type:Regular Full Time
Job Location:Piney Flats Tennessee
  

Job Responsibilities:

Independent. Innovative. Growing. These are the words that not only define our company, but also our team. Our employees share a commitment to teamwork and are dedicated to our continued growth and success. BIS is looking for talented individuals who thrive in a dynamic, growth-oriented environment. 

We are looking for passionate people with a great attitude to help grow our business by providing excellent end-user support for desktop applications via phone, email and chat.  

Will record help-desk tickets in our CRM documentation system. Must have a working knowledge of Windows along with good phone, typing, customer service, communications, troubleshooting and organizational skills.  

Knowledge of Linux command line is a plus but not required.  Must be a strong Team player, ability to multitask, handle stress & work well with peers and customers. 

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k Plan
  • Paid Time Off


Work Location:

  • Piney Flats, TN (This is not a remote hire position)